What does Ivy Bank do with your personal information?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depends on the product or service you have with us. This information can include:
- Social Security number and income
- account balances and payment history
- credit history and credit score
- When you are no longer our customer, we may continue to share your information as described in this notice.
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Ivy Bank chooses to share; and whether you can limit this sharing.
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
to offer our products and services to you
information about your transactions and experiences
information about your creditworthiness
Call Customer Service at 888.418.5626
For customers with hearing impairments, please call us at 617.441.4200 (TTY).
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to your personal account information to those employees who need to know that information to provide products and services to you.
We collect your personal information, for example, when you
- open an account or deposit money
- apply for a loan or pay your bills
- seek advice about your investments
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes—information about your creditworthiness
- affiliates from using your information to market to you
- sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Companies related by common ownership or control. They can be financial and nonfinancial companies.
Companies not related by common ownership or control. They can be financial and nonfinancial companies
- Ivy Bank does not share with non-affiliates other than in connection with joint marketing agreements as described below.
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- We may enter into joint marketing agreements to offer you products and services that we do not otherwise provide independently on our own, such as credit cards, insurance, and non-deposit investment products and services.