On Sunday, January 12th beginning at 1:00am, Online and Mobile Banking will be intermittently unavailable as we perform scheduled maintenance. Online and Mobile Banking are expected to be back up and running around 1:00pm on Sunday, January 12th.
On Sunday, January 12th beginning at 1:00am, Online and Mobile Banking will be intermittently unavailable as we perform scheduled maintenance. Online and Mobile Banking are expected to be back up and running around 1:00pm on Sunday, January 12th.
Hours of Operation (ET)
Monday–Friday:
9:00am to 6:00pm
Saturday:
10:00am to 2:00pm
Sunday: Closed
We are closed on federal holidays.
Phone Number
For Hearing Impaired Customers: Dial 711 to connect with a TRS Operator or you may utilize other Telecommunication Relay Services (TRS).
Live Chat
Chat live with a member of our team during business hours. Click the chat button in the lower right corner of the page to get started.
Non-sensitive inquiries: ivyinfo@ivybank.com
Secure Emails: Ivy Bank customers who are enrolled in Online Banking can submit secure emails that include account specific information by logging in to Online Banking and selecting the “Secure Email” option from the navigation bar (located right under the “Contact Us” link). Please remember that you should never submit account and personal information through regular email as it may not be secure.
Deposits can be
mailed to:
Ivy Bank
PO Box 540047
Waltham, MA 02454